Refund and return policy

Refund and return policy

SHIPPING

Shipping and returns within Sweden are free of charge, and the conditions for other countries can be found below. You will receive an email including a tracking number for your package from the shipping company as soon as your order is on its way to an agent near you. You will be notified via SMS when the delivery has arrived, so be sure to enter your correct mobile number when entering your contact details at registration.

NORDIC COUNTRIES

Free shipping to the Nordic countries (Sweden, Denmark, Norway, Finland).

EUROPE

Shipping to other countries within the EU is free of charge for orders over EUR 310. For orders under EUR 310, we charge EUR 35.

REST OF THE WORLD

Shipping to all countries outside Europe is free of charge for orders over EUR 310. For orders under EUR 310, we charge EUR 45.

IMPORT DUTIES AND TAXES

For customers outside the EU (e.g. Norway, UK and Switzerland)

When ordering from countries outside the EU, you must pay import duties and taxes according to local regulations in your country upon delivery of your order. The order value therefore does not include Swedish VAT. . The amount of tax and obligation to pay is different in each country.

RIGHT OF WITHDRAWAL AND RETURNS
You have a right of withdrawal within 14 days of receiving the product, provided that you have not used the product and that it is returned in undamaged condition. Think of the planet before you make a return. If you are sure you want to return your order, please use the provided return label and repackage the bag in the same or similar packaging it came in. Attach the return label to the outside of the package, making sure to cover the old label properly. Hand in the return package to the nearest post office. Always ask for a submission receipt.

Return cost:

Sweden: SEK 0

Norway: NOK 70

Denmark: DKK 40

Finland: € 5

Other countries: € 10

When your return has been processed, you will receive a confirmation (via Klarna) and reimbursement/crediting of your purchase takes place within 14 days.

From the refund amount, we reserve the right to deduct an amount corresponding to the reduction in value compared to the original value of the product in the case of a used or damaged product.

Extended returns until 8 January 2024

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weekendväska läder xxl
25 000 sold items

25%

This milestone we celebrate with 25% off everything in the store Enter the code “25K” at checkout to get the discount!